Welcome to A4 Hospitals and Fertility Centre Pvt. Ltd. By accessing or using our website, booking appointments, requesting consultations, or using any of our healthcare services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

Acceptance of Terms

By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, and any other applicable policies published on our website.

Healthcare Services

A4 Hospitals and Fertility Centre Pvt. Ltd. provides healthcare services including but not limited to:

  1. Fertility Treatment
  2. Obstetrics & Gynaecology
  3. Pregnancy Care
  4. Maternity Services
  5. Neonatal Care (NICU)
  6. Pediatrics
  7. General Medicine
  8. Physiotherapy
  9. Radiology & Imaging
  10. Laboratory Services
  11. Preventive Health Checkups
  12. Women's Healthcare Services

All services are subject to the availability of doctors, medical staff, infrastructure, and applicable medical guidelines.

Medical Disclaimer

The information provided on this website is intended for general educational and informational purposes only.

It should not be considered medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making any medical decisions or beginning any treatment.

In case of a medical emergency, immediately contact your nearest emergency medical service or visit the nearest hospital.

Appointments

Patients may book appointments through our website, phone, WhatsApp, or other authorized communication channels.

Appointment confirmations are subject to:

  1. Doctor availability
  2. Successful submission of patient information
  3. Confirmation from our appointment team

A4 Hospitals reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

Patient Responsibilities

Patients agree to:

  1. Provide accurate and complete personal information.
  2. Provide truthful medical history and health information.
  3. Follow the advice provided by healthcare professionals.
  4. Inform the hospital about changes in medical conditions.
  5. Arrive on time for scheduled appointments.
  6. Comply with hospital policies and procedures.

Failure to provide accurate information may affect diagnosis and treatment outcomes.

Payments

Patients agree to pay all applicable consultation fees, treatment charges, diagnostic charges, pharmacy bills, and other hospital-related expenses. Payments may be made through:

  1. Online Payment Gateway
  2. UPI
  3. Debit Card
  4. Credit Card
  5. Net Banking
  6. Cash (where accepted)

Applicable taxes and government charges may apply.

Insurance Claims

Insurance processing is subject to:

  1. Eligibility under the patient's insurance policy
  2. Approval from the insurance provider
  3. Submission of required documentation

A4 Hospitals does not guarantee approval or reimbursement of insurance claims.

Patients remain responsible for charges not covered by their insurance provider.

Cancellation and Refund Policy

Appointment cancellation requests should be made as early as possible.

Refunds, if applicable, will be processed according to the hospital's cancellation and refund policies.

Certain consultation fees, diagnostic charges, or treatment costs may be non-refundable based on the nature of the service provided.

Online Consultations

For teleconsultation services:

  1. Patients must provide accurate medical information.
  2. Internet connectivity is the responsibility of the patient.
  3. Online consultations may have limitations compared to physical examinations.
  4. Doctors may recommend an in-person consultation if clinically necessary.

Medical Records

Patient medical records are maintained securely and confidentially in accordance with applicable healthcare regulations.

Access to medical records will be provided only to authorized individuals or as required by law.

Intellectual Property

All content available on this website, including but not limited to:

  1. Text
  2. Images
  3. Graphics
  4. Videos
  5. Logos
  6. Icons
  7. Website Design
  8. Medical Content
  9. Downloadable Materials

is the intellectual property of A4 Hospitals and Fertility Centre Pvt. Ltd. unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited without prior written permission.

Website Usage

Users agree not to:

  1. Use the website for unlawful purposes.
  2. Attempt unauthorized access to systems or data.
  3. Upload malicious software or harmful code.
  4. Disrupt website functionality.
  5. Misrepresent personal information.
  6. Violate applicable laws or regulations.

Violation of these terms may result in restricted access or legal action.

Third-Party Links

Our website may include links to third-party websites for your convenience.

A4 Hospitals is not responsible for the content, accuracy, privacy practices, or policies of external websites.

Users access third-party websites at their own discretion.

Limitation of Liability

While we strive to provide accurate and up-to-date information, A4 Hospitals and Fertility Centre Pvt. Ltd. does not guarantee that all website content will always be complete, accurate, or error-free.

We shall not be liable for:

  1. Website interruptions
  2. Technical issues
  3. Delays in service
  4. Data loss
  5. Indirect or consequential damages arising from the use of this website

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, protect, and process your personal and medical information.

Changes to Terms and Conditions

A4 Hospitals and Fertility Centre Pvt. Ltd. reserves the right to modify or update these Terms and Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the competent courts in Chennai, Tamil Nadu.